01217793865 info@solihullsolo.org

SoLO’s Values

 STAR QUALITY

 VALUES STATEMENT 2017

Safe

  • services are fully risk assessed, using appropriate equipment and resources
  • staff act with professionalism and are vigilant at all times
  • venues and environments are fit for purpose

 

Trusted

  • positive relationships are evidenced
  • delivers on promises
  • reliable, prompt and responsive staff who are honest in all their dealings

 

Adaptable

  • fun activities, fully inclusive and person centred
  • staff who listen and respond to the needs of every individual
  • appropriate and creative resources are used

 

Resilient

  • responds to change, maintaining focus on aims and objectives
  • learns from mistakes
  • keeps the needs of its members at the heart of all it does

 

QUALITY

  • services offer good value for money
  • staff who go the extra mile to consistently ensure high standards
  • SoLO members achieve positive outcome

 

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